Privacy Policy

This page is maintained by Keyan Studio ("we", "us", "our") to explain what personal information we collect from customers of keyanstudio.com, why we collect it, and the choices you have. By using our site or placing an order, you agree to this policy.

1. Information we collect

When you shop or contact us, we may collect:

• Contact details you give us — name, email, phone number, shipping and billing address.
• Order details — items purchased, order value, and delivery preferences.
• Payment metadata — processed by our payment partner (Razorpay). We do not store your full card, UPI, or bank credentials on our servers.
• Account details — email and password hash if you create an account.
• Basic technical data — device type, browser, and pages viewed, used to keep the site working and secure.

2. How we use it

• To process and deliver your orders and send order updates.
• To respond to your questions and provide customer support.
• To prevent fraud, secure the site, and comply with legal obligations.
• To send occasional updates about new drops or rituals — only if you opt in. You can unsubscribe anytime.

3. Sharing with third parties

We share only what is necessary with trusted service providers:

• Razorpay — to process payments securely.
• Shipping partners — to deliver your order.
• Hosting & email providers — to run the site and send transactional messages.

We do not sell or rent your personal information to anyone.

4. Cookies

We use essential cookies for cart, login, and security. If we ever add analytics or marketing cookies, we will ask for your consent first.

5. Data retention

We keep order records for as long as required for tax, accounting, and consumer-protection laws in India. Account data is kept until you ask us to delete it.

6. Your rights

You can ask us to access, correct, or delete your personal data, or to stop sending you marketing messages. Write to us at the email below and we will respond within 30 days.

7. Security

We use industry-standard measures — HTTPS, hashed passwords, and access controls — to protect your data. No online service is 100% secure, so please keep your account password confidential.

8. Children

Our products are not directed to children under 18. We do not knowingly collect data from minors.

9. Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page.

10. Contact

Questions about privacy? Write to keyanstudio19@gmail.com.